There aren’t that many posts each day. I posted 5 days ago and there is apparently no email support. Why does no one from Plex respond?
Looking now.
There’s over 500 comments each day. Might not be a lot for Microsoft, Amazon, or Apple with their 1,000s of support members. We’re nowhere near that.
“Where is customer support?” 
welcome to Plexland.
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Then why are you adding so many new features instead of tuning up and repairing the ones that are already there.
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We are trying to do both. This is one of the reasons we are stopping support for some features, to allow more resources to be spent on other matters.
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