As far as TV devices, we only have Roku and an Apple TV. I know on the Apple TV, loudness and maybe sweet fades can be disabled. I would imagine that could be part of the problem?
Do 44.1 files get upsampled to 48? I need to see if my receiver will tell me the incoming sample rate. I’d be able to at least see what happens when playing with an Apple TV.
Yes for me. An input 44.1 is reported as 48 kHz by the receiver.
We do not do source matching yet, so we open the device at the recommended native sample rate, usually 44.1 or 48 kHz.
Every device I have, including my Android phone, can play 192 Khz natively. Kodi seems to be the only way to get the plex music to play currently at the original rate on my Nvidia Shield box. Plex did pass the files through direct in the recent past. Kodi has some navigation issues with the Plex plugin, but at least the music gets played as it should. I don’t know where you get the recommended native sample rate values, but every receiver and phone I have had for the last at least 5 years has handled 192 Khz natively. I hope you can get this all corrected soon. You have the best movie player available. As for Music… well not so much.
i know i’ll get punched in the face by every audiophile on the forum for saying this, but it is impossible for a human to hear the difference between 192 kHz sample rate music and e.g. 48 kHz.
if anyone can ABX a 192 kHz track downsampled to 48 kHz, i would love to hear about it 
Well, that is the “excuse” that people without good stereo equipment always try to push. If you have good equipment, the difference is crystal clear especially with live classical music. There is more depth of quality to the sound at 96 or 192 kHz than at 48. I hope you aren’t making excuses. I think you should be concentrating on building a music app at least as good as your video app. Anything else will just keep people frustrated. I know I am.
The worst thing is Plex did pass the files through in the recent past. But, the app didn’t have gapless play. So, to solve that it appears you downsized the quality of the stream using another existing player code. I didn’t know what was going on at first, but things started to sound tinny. Then I realized what was going on by noticing what my receiver was reporting about the signal.
I have been looking at other solutions for music (and there are a few good ones) and may use a different music app all together. I hate to lose all the work I have done organizing my library, in Plex but the sound is what I am really after. So, I may jump ship soon.
i’m just explaining why it hasn’t been a priority for us, but we are planning to do better source matching in the future.
Thanks for your input and the amazing work you’ve been doing, elan! Sure is great to know the team and you are aware of this. Will wait for an update.
I’d bet a paycheck you couldn’t tell the difference in a real ABX test, and I’m an audiophile saying that.
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