My Plex Server is running on the latest version of Windows and I have the Windows Store Plex app running on a laptop which is also running the latest version of Windows.
Plex app and Plex Server are at the latest versions.
When I sync a video I’m choosing to sync at original quality. “Original Quality” to me means that it should not need to transcode. My thinking is that it should just copy the original file. Can anyone explain to me why it would need to transcode the video before syncing it when I’m simply trying to transfer it at original quality?
Note: The laptop is fully capable of playing the video exactly as it is on the Plex Server. If I simply copy the file over from the server Plex can play it fine.
Just in case this makes any difference, the video files in question are H.265 (HEVC) video with 5.1 AC3 Audio.
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I have the same exact question. I have a library of compressed videos for the kids. I cannot figure out how to sync movies to the tablet for a road trip without transcoding. Under the “video quality” drop down menu I would assume “original” means just transfer the file as-is. However there is definitely a conversion happening and it is taking a really long time. Is there some other method of quickly transferring files to device without sync and without transcoding?
No, that’s not what it means, currently.
It only means that the files will be transcoded to a bitrate that resembles the bitrate of the original file.
Currently, you cannot avoid transcoding when syncing media.
You can probably fix it for yourself for now: Allow sync without transcoding
However, it could work only with codecs that can direct play or direct stream when you’re playing them in the Plex for Windows app. Whether or not your laptop is capable of playing the files on it’s own is probably irrelevant - you can install any codecs you like in Windows, but there’s no guarantee that Plex app from the store can actually see them, it might work on internal codecs only.
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