I would prefer to have a monthly account automatically charged to my Visa but the web site is only allowing me to sign up for a Plex Pass using Paypal. How can I get it to allow me to use my Visa?
AFAIK Paypal is only the ‘payment processor’.
Paypal doesn’t even allow to pay subscriptions (i.e. recurring payments) with your paypal account balance.
What Paypal does in this case, is to charge the amount to your credit card or bank account. You need to have your credit card or bank account linked to your paypal account.
For details, please contact https://www.plex.tv/contact/?option=plex-pass-billing
You can choose to use a credit card from the subscription payment form on our website. Choose the Credit Card tab at the top, fill out the fields, and then use the Continue button to go on to the confirmation page.
If you’re having issues with the fields or with the Continue button activating, that’s often caused by something on your browser or computer interfering. Some things to try:
- Ensure that “javascript” is enabled in the browser
- Clear your browser’s cache/cookies/LocalStorage
- Temporarily disable browser extensions/addons/plugins
- Use a Private/Incognito browser window
- Use a different browser (Chrome, Firefox, etc.)
- Use a different device (e.g. phone/tablet vs computer)
- Test on a different network (e.g. 4G/LTE rather than WiFi)
