Hello everybody, I got the Plex Media Server on my laptop and all of sudden I got this error “conversion failed transcoder exited” What can I do to fix it? Thanks!

[image] Erwin64: Yesterday Microsoft forced the update on me as If you could specify which update that was, it would be greatly appreciated. There are three that have been listed. Update KB4338819 - Build 17134.165 (July 10th) This update caused the problem. This is a security update. Updat…

[image] supercosmo: Am also using Win 10, with OS build 17134.165 That’s the problem right there. That build is update 819 and the one that caused the problem for Win 10 users. You need to update. It’s been posted a handful of times. In fact it was even marked as the solution

Not fixed for me New PC since May so relatively clean install Win 10 Home Version 1803 (OS Build 17134.191) ; Intel i7 8700 Coffee Lake 32 GB RAM GeForce GTX 1070 Also wiped old PC and installed and same issue. Bizarrely my sh!tty i3 Laptop will work but hardware acceleration is obviously off.

[image] racer25: Not fixed for me New PC since May what is not fixed? The transcoder error or the specific errors that appear to have been caused by the microsoft windows update If you have these errors in the log then you are in the right forum thread and we need to understand why you are …

[image] Transcode 4K Desktops & Laptops Please go here and see ‘Reporting Issues’: https://support.plex.tv/articles/220049328-forum-community-guidelines/ Can’t sync, neither can I watch for more than 20 mins 4K content. Post already raised.

Yesterday Microsoft forced the update on me as well and since then I get transcoder crash on pretty much everything I tried to play in about a minute. The plex version is 1.13.4.5271 . Here are the logs: Plex Media Server Logs_2018-07-31_02-57-24.zip (1.7 MB) This might not be related to the issue…

[image] Erwin64: Yesterday Microsoft forced the update on me as well and since then I get transcoder crash on pretty much everything I tried to play in about a minute. The plex version is 1.13.4.5271 . Here are the logs: Plex Media Server Logs_2018-07-31_02-57-24.zip (1.7 MB) This might not be…

[image] cbabb: If you could specify which update that was, it would be greatly appreciated. There are three that have been listed Its Update KB4338819 for me. I will take a look at the July 16th if that solves it

Having the same problem on Windows 10 but only since updating Plex to Version 1.13.4.5271. I have installed KB4345913 and rebooted, the problem still occurs. OS Version: Microsoft Windows 10 Pro, 64 bit Processor: Intel® Core™ i7-4790 CPU @ 3.60GHz, Intel64 Family 6 Model 60 Stepping 3 Processor…

[image] Paladinz: I have installed KB4345913 What is your version and OS build number? I have a feeling you might not be running the latest Windows. [image] sa2000: For anyone else - to confirm if you have same issue - just search your Plex Media Server.log for […] ERROR - [Transcoder] a…

[Windows 10 Update KB4338819 issue] Conversion Failed. The transcoder exited due to an error

Plex Media Server

sa2000 July 31, 2018, 12:52pm 168

It is the same issue

Jul 31, 2018 02:57:15.838 [11356] ERROR - [Transcoder] [dash @ 03cc3040] Unable to open http://127.0.0.1:32400/video/:/transcode/session/z1yxd6eqn61q8rgjzp9v5hnf/a25852d3-b406-4b0a-b29d-403ccf36e192/manifest for writing
Jul 31, 2018 02:57:15.852 [18300] ERROR - [Transcoder] av_interleaved_write_frame(): Unknown error

For anyone else - to confirm if you have same issue - just search your Plex Media Server.log for Unable to open http://127.0.0.1:32400/video/:/transcode/session and ERROR - [Transcoder] av_interleaved_write_frame(): Unknown error

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[Windows 10 Update KB4338819 issue] Conversion Failed. The transcoder exited due to an error

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