FWIW The version I got was 1.26.0.5703. Is that correct? He mentioned 1.26.1.5712.
The pm has the form of this topic, so you must read it until the bottom … you will find the version 1.26.1.5712 ![]()
I see thank you I missed that.
I am pleased to say that the fixes in development release 1.26.1.5712 that have fixed the Plex Media Server crashes with 0xc0000409 in ucrtbase.dll have now been ported back into the 1.25.9 beta and the release of 1.25.9.5721 made available yesterday has these fixes
Release Notes:
- Fix for Window related EventSource crashes (#13437)
7 posts were merged into an existing topic: Plex WinServer only transcodes for a few seconds and then CRASHES!?
For me the issues seems fixed on Win 7. with Version 1.25.9.5721. YMMV.
I have had crash issues with the 1.26 (April 4 release). I had to downgrade to 1.19 (it’s the only other version installer I had). I would try 1.24 or 1.25, which I think I had before these issues began, but I do not see a place on the Plex site to download older installers. I someone can point me to that, much appreciated.
Cheers,
Maark
If you can get me a crash dump file and debug server logs, I will look into it and if it is the same crash as the one we are testing a development fix for then I will dd you to the private message thread that will give you access to 1.26.1.5762
See this support article for a regedit that may help getting the windows captured dmp file -
Create the %localappdata%\CrashDumps folder if not already present and restart windows after the regedit
Run with the latest available version of Plex Media Server (Media Server Downloads | Plex Media Server for Windows, Mac, Linux, FreeBSD and More) with debug logging enabled - see Reporting issues with Plex Media Server | Plex Support and on next crash, restart the server and get the server logs zip and look for a crash report
If captured by windows it would be in the CrashDumps folder under %LocalAppData%
If not captured by windows, look in the %LocalAppData%\Temp for a file created round the time of the crash i- the file name will be a string of hex characters with dashes and no filename extensions
Zip the dump file and send it to me by private message and upload the debug server logs zip
Thanks for the response. I will work on this. May be a couple days before I can get to pulling the logs.
Build 1.26.1.5762 has now been released as beta release. It does fix a crash
Suggest updating to it and if crashes continue then upload debug server logs and and look for crash file as described above
- (HttpClient) Plex Media Server could exit unexpectedly after HTTP requests completed with certain timing conditions (#13489)