Server Version#: 1.15.1.710
Player Version#: 3.89.1
So I updated to the latest build and it’s crashed twice in the last 24 hours. I’ve uploaded the logs here: http://www.qcomics.net/images/pmslogs_2019-02-27_09-21-58.zip
Is there any setting I can change? Help?
Crashed again some time last night. HELP !!
http://www.qcomics.net/images/pmslogs_2019-02-28_10-13-34.zip
Crashed agin last night. Is anyone listening?
http://www.qcomics.net/images/pmslogs_2019-03-01_09-40-40.zip
Again. This is ridiculous.
http://www.qcomics.net/images/pmslogs_2019-03-02_09-22-13.zip
I’ve been having the same crashing issue over the past few weeks. Drives me crazy. Seems to crash at least twice a day.
I don’t use the beta versions for this very reason.
I mean, I could go back to the latest stable build but that one also crashes for me, just less frequently. And isn’t this the purpose of the beta? Finding critical bugs that need to be squashed before the public release?
Devs?
I know I’m tempting fate with this, but I have two servers running the beta version and haven’t had any crashes at all.
@camnchar, I just took a look at your log file, and it looks like there is an error with one of the data directories. Here’s a sample:
Mar 02, 2019 02:03:14.004 [13876] ERROR - Couldn’t check for the existence of file “D:\Plex Media Server\Media\localhost\9\1f8f7c940b086784120378e521b371f9af546be.bundle\Contents\Indexes\index-sd.bif”: boost::filesystem::status: The file or directory is corrupted and unreadable: “D:\Plex Media Server\Media\localhost\9\1f8f7c940b086784120378e521b371f9af546be.bundle\Contents\Indexes\index-sd.bif”
And here is the very last thing listed before PMS crashes.
Mar 02, 2019 02:03:28.923 [13876] ERROR - Error creating directory “D:\Plex Media Server\Media\localhost\f\0aef63208b6c61b7135799590b22732e76743c3.bundle\Contents”: boost::filesystem::create_directory: The system cannot find the path specified: “D:\Plex Media Server\Media\localhost\f\0aef63208b6c61b7135799590b22732e76743c3.bundle\Contents”
In your logs, you can find this in the file: Plex Media Server.1 (you can open it with your preferred Notepad program)
The bad news: I can’t say why this is happening to you. When I search for this error on the Plex forums, it is far more common on Linux than Windows. Perhaps there is a security permissions issue in that folder (there are a few previous Plex forum posts with this issue on Linux, and it was a folder/file permissions problem). Perhaps there is data corruption in that folder causing trouble. Perhaps the disk is full? I believe you can check that in the logs but I can’t remember how right now.
That’s probably my limits on the log reading. From here, you may need to do some manual troubleshooting. Checking the permissions of that folder is the easiest place to start.
Oh my god thank you so much for replying. I will look into that as soon as I get home.
THANK YOU
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