Xbox One - audio stopped working - works on every other device

Plex Players Gaming Consoles
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Server Version#: 1.20.1.3252
Player Version#: Latest

I’ve tried uninstalling the app and reinstalling it but nothing seems to work. I have audio on every other device I’ve used, Mac, Win 10, phone, ipad, and Smart TV. It worked on my Xbos for a week then simply quit - no audio. It isn’t muted and I’ve tried increasing the volume, but nothing works. Of course, I’ve also tried resetting my Xbox too.

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Yeah got the same problem. I was away for a few days, and when I got back some of my plex media won’t output audio on the XBox One X. Works fine if I play them from my TV’s Plex app.

And I don’t know if it was the update to Plex or the update to the XBox that took a dump (bouth got updated when I was gone).
But the Plex app did get a new update today, and it’s still f*cked. So I’m starting to blame Microsoft more and more :smiley:

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Could you try unchecking the Allow Display Mode switching setting in the app?

1 Like
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Awesome, that fixed it for me.
Thanks Moussa!

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That did the trick. Thank you!

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