XPlay (WebOS)

@obelisk3847 said:
@bublikoff : I found a bug in the delete workflow for Plex that you may be able to work around.

it will sit on the loading screen (blank with activity circle) forever. I need to power toggle the tv to get XPlay out of this mode.

I just delete the episodes through Plex on my phone. Gave up in XPLAY due to all the stalls. Always figured it was my Plex Server was a bit slow and some time-out occurred. Never went to in to a comparative analyses on when it occurs, it just happened too much :wink:

I’m amazed people are using XPlay on their OLEDs. It simply doesn’t work correctly with UHD rips. I posted over in the LG C7 AVS forums, but for those who don’t frequent those boards, here’s your info:

TLDR: Don’t bother with XPlay or playing 4K HDR movies on the TV itself.

Long version:

People around here (that know me, at least!), know what a stickler I am for making sure things work 100%. When I got my 65C7, I was excited by the prospect of getting a UHD drive and ripping my movies for playing in X-Play or the built-in DLNA server (or, of course - via USB drive). My excitement was tempered by glitches - always repeatable - showing as split-second/blink and you miss it macro-blocking-like glitches during various movies.

Primo-example: The Lego Batman Movie. At ~7:35 into the movie, Joker says, ā€œI’m all ears,ā€ and as he says that, there’s a macro-blocking-like glitch in the video, and then there’s more glitches a little later (seconds, not minutes later), and randomly throughout the movie.

What is going on here? Is my UHD drive not ripping these movies correctly, is the disc damaged? I called a buddy of mine over in England, who’d just bought the 65B7 over there and was busy ripping his collection of UHDs, and he encountered the EXACT same issue at the exact same time-stamp.

Now, I didn’t have any other devices that can play 4K HDR MKVs direct-play, so I chalked it up to bad ripping, and let it go. But it turns out that other movies are having the same issues - and it started to drive me nuts. Harry Potter movies - for example, had sporadic glitching (but always at the same time-stamp), too.

Well, Plex Media Server has been updated and now direct-streams 4K HDR to the Apple TV 4K - which I have (audio is still transcoded, but that’s fine for this test). I can confirm that there are ZERO glitches in 4K HDR playback using the Apple TV connected to the LG C7 OLED.

Bottom line, the 2017 (can’t speak for the 2018 models) LG OLEDs built-in software simply don’t do a good enough job with 4K HDR MKVs from UHD Blu-rays, so you should look elsewhere for a device to connect to do it better.

@WilliamG said:
I’m amazed people are using XPlay on their OLEDs. It simply doesn’t work correctly with UHD rips. I posted over in the LG C7 AVS forums, but for those who don’t frequent those boards, here’s your info:

TLDR: Don’t bother with XPlay or playing 4K HDR movies on the TV itself.

Long version:

…

Good to know that I’m not getting crazy. This happened with a 4K series I was watching (at XPlay) on a 55B7 too.

Regards

@dhanict said:
@bublikoff I never cant try version dev.

When i check the fire button, always appears " requesting account information"

Maybe its because a dev version?)
Now seriously … with ā€œunlockingā€ ability to test dev version I also send a bug tracking link … its better to post information there and not to discourse theme here

@simonbcn said:
Enhancement.
In LG Plex official app it shows the time when you will finish viewing the media at end of progress bar every time it’ s shown.
Personally, I think it is a useful feature. And now that I’m trying XPlay I miss it.
Thanks.
Regards.

Have no idea how it looks like) Would you make a photo of it?

@chaosmaker said:
@bublikoff hey I’ve noticed some odd behaviour recently where my AAC 5.1 encoded tracks all seem to be missing both front and surround right channels. When I use the official app I don’t have that issue? Can this be related to the center channel missing bug?
Actually Ive no idea how TV handles audio or video … system embedded video player is used to play video content. Sometimes LG can change its behavior … for eg they disabled ability to choose embedded subtitles by language code … without notifying about it and removed information about such ability from develeopers documentation … there are so much unknown things …

@fra77 said:
Yes I confirm I’m encountering the same bug. Workaround: press backward once and all audio channels work again. I sent an email few days ago but got no answer. I asked also to have an access to the new app to see if the problem is still there.

From time to time I’ve no free time to answer all email … too much emails about my primary job … but I’m planning hire a person for users support and I hope it will improve overall service. At least I’ll able to concentrate to tech problems

@jerry80 said:
Is there a way to navigate by chapters while playing a movie ? WebOS Internal player has this functionality by up/down remote buttons. Or is it already implemented ? ( I may not find the way)
Dont fully understand how it looks like) maybe I just have never used it and dont have I idea how it should work … would you provide a photo?

@hobotts said:
Has something changed with XPLAY? There is a new message that is starting to pop up under my unwatched media. ā€œThe media will be transcoded by the PLEX Media Server before bing streamedā€ What the hell is happening? This is just a 720p .mkv file. So it is no reason this should not direct play? Is this an XPLAY issue or is this PLEX Cloud?? Anyone else experiencing this?

Need more information about situation … maybe you are trying to use embedded subs or xplay decided that it can not be played on your TV without transcoding

@jbiscuit said:
For people that frequently browse a library, forcing the page arrows as a navigation step between library items and letter selection would be a huge improvement.

Right now, if I want to flip through pages I have to move near the middle, move down, probably hit the letter selection instead of the arrows, move underneath the arrow I want, then move back up to get the arrow. It sucks :frowning:

Another huge improvement would be to remember my location when moving Back. So that if I select a library item, then hit Back, it doesn’t highlight the first menu item, it highlights whatever I selected before.

Email me please

@Danielpt said:
@bublikoff
Is it not possible to make the first page with ā€œknowned bugsā€
And outher information?

Im not getting eney reply on the things i wrote to you on email?

Regards Daniel

Actually for the moment Ive a github repo for tracking issues in dev version … but there is the repo for current version is also exits … Ive you want you can post information about an issue there

@jakobahman said:
Would it be possible to have an option to NOT show all the embedded subs? Almost all of my movies have embedded subs(sometimes 20+) that I don’t use due to it forcing transcoding. And the ones I find using the SubZero plugin is usually better.
Do you mean to hide them at all from available subs list?
There can be a logic problem) for eg you have watched the media in official client with emeded sub and then switched back to xplay and open media details …
When you select a subtitle (or audio track) in official client it will be marked as selected (and will bed burned in transcode mode on PMS side) and what should XPlay do?) show such track or not) or try to switch off selected track or show selected track and hide the rest embedded tracks?

An option to hide all embedded subs or the ones that force transcoding would be perfect! Or if it is not possible, I would prefer the subtitle sort order to be ā€œexternal firstā€ or ā€œdate added descendingā€.

Anyway I’ll think about your idea

@ā€œD.E.N.G.U.E.ā€ said:

@WilliamG said:
I’m amazed people are using XPlay on their OLEDs. It simply doesn’t work correctly with UHD rips. I posted over in the LG C7 AVS forums, but for those who don’t frequent those boards, here’s your info:

TLDR: Don’t bother with XPlay or playing 4K HDR movies on the TV itself.

Long version:

…

Good to know that I’m not getting crazy. This happened with a 4K series I was watching (at XPlay) on a 55B7 too.

Regards

Yep, it’s a real bummer. It really renders XPlay quite hamstrung for 4K UHD rips. I’m hoping the developers can address it, but given it happens with LG’s built-in video player, I’m guessing they can’t fix it.

@WilliamG said:

@ā€œD.E.N.G.U.E.ā€ said:

@WilliamG said:
I’m amazed people are using XPlay on their OLEDs. It simply doesn’t work correctly with UHD rips. I posted over in the LG C7 AVS forums, but for those who don’t frequent those boards, here’s your info:

TLDR: Don’t bother with XPlay or playing 4K HDR movies on the TV itself.

Long version:

…

Good to know that I’m not getting crazy. This happened with a 4K series I was watching (at XPlay) on a 55B7 too.

Regards

Yep, it’s a real bummer. It really renders XPlay quite hamstrung for 4K UHD rips. I’m hoping the developers can address it, but given it happens with LG’s built-in video player, I’m guessing they can’t fix it.

Best way to check is if this also happens with the build in LG Photos & Videos app, using either a usb drive or DLNA since that uses the build in player as well. Probably not something that can be fixed in XPlay. I never noticed a lof of glitches on my B6 though, maybe happened once or twice.

@bublikoff said:

@dhanict said:
@bublikoff I never cant try version dev.

When i check the fire button, always appears " requesting account information"

Maybe its because a dev version?)
Now seriously … with ā€œunlockingā€ ability to test dev version I also send a bug tracking link … its better to post information there and not to discourse theme here

I sent you a private on March 28 with this problem. Having no answer, I wrote you here.

Regarding the link that you indicate, I never received any. If you could send it to me, I would appreciate it.

DTS -> AC3 transcoding serverside when alternate audio, or subtitles in XPlay.

This is an old issue so not in a hurry, but I haven’t found a solution (if any) in former messages in this forum.

I suppose there’s nothing to do from XPlay side to avoid this. But, is there an xml profile to edit? in order to tell Plex Server:

  • I accept DTS: DO NOT TRANSCODE to Dolby Digital 5.1.

Thanks

@FransTwisk said:

@WilliamG said:

@ā€œD.E.N.G.U.E.ā€ said:

@WilliamG said:
I’m amazed people are using XPlay on their OLEDs. It simply doesn’t work correctly with UHD rips. I posted over in the LG C7 AVS forums, but for those who don’t frequent those boards, here’s your info:

TLDR: Don’t bother with XPlay or playing 4K HDR movies on the TV itself.

Long version:

…

Good to know that I’m not getting crazy. This happened with a 4K series I was watching (at XPlay) on a 55B7 too.

Regards

Yep, it’s a real bummer. It really renders XPlay quite hamstrung for 4K UHD rips. I’m hoping the developers can address it, but given it happens with LG’s built-in video player, I’m guessing they can’t fix it.

Best way to check is if this also happens with the build in LG Photos & Videos app, using either a usb drive or DLNA since that uses the build in player as well. Probably not something that can be fixed in XPlay. I never noticed a lof of glitches on my B6 though, maybe happened once or twice.

Yep it does happen with the built-in video-player. I doubt it will ever be fixed, but it does mean XPlay’s relevance is greatly reduced, since the 4K benefit isn’t there for UHDs due to these issues.

I received an invitation from a friend to access your personal server through plex. but in xplay I can not see anything. I had to install the official dress to have access to the content. any solution to this?




Agree with @WilliamG , there is an unfortunate system-wide issue where 4K high bitrate UHD rips will have occasional ā€œblockingā€ in Xplay, Plex… any app. Seems like a system issue.

@bublikoff do you know anything about whether this bug can be fixed by yourself, or the cause of it so we can raise it with LG?

Such a shame as otherwise this TV pretty much does away with the need for an ATV or Vero4K for streaming rips…

@lachyzee said:
Agree with @WilliamG , there is an unfortunate system-wide issue where 4K high bitrate UHD rips will have occasional ā€œblockingā€ in Xplay, Plex… any app. Seems like a system issue.

@bublikoff do you know anything about whether this bug can be fixed by yourself, or the cause of it so we can raise it with LG?

Such a shame as otherwise this TV pretty much does away with the need for an ATV or Vero4K for streaming rips…

It really is a downer. I just got my Vero 4K today, though, and all issues are solved. I highly recommend it.