Xvid Won't Play

Server Version#: 1.17.0.1841
Player Version#: Web Client

I haven’t been able to play Xvid videos in Plex web client, or on any of my devices for the last week or so. I’ve updated all client versions. I’ve tried opening Plex Media Server and playing it straight through the server software and it loads to 33% or just has the spinning circle and stays that way until I click back. I’ve let it load for 10 minutes and it doesn’t even error out. It acts this way on every client device as well. I have roku, android, IOS, firetv, chrome browser, firefox browser, and they all do the same thing: load to 33% or stays on the loading spinning circle.

Any advice would be greatly appreciated.

MPEG4 hardware conversion appears to be broken in the latest release for people with Nvidia hardware. Lots and lots of people have this issue.

You can turn off hardware conversion if you want to watch an MPEG4 movie. Not sure there’s a better way now. I wish they would push out a release with MPEG4 hardware transcoding disabled for Nvidia till they figure it out.

The script hack that added nvdec before it was officially released avoided MPEG4 conversion altogether for this reason.

You might try the new PMS beta that was released this morning:

(Transcoder) Fixed H263 hardware decoding (#10580)

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Thanks for the info. I’m updating now.

That seemed to do the trick for the time being. I’ll see if this new Beta version makes a difference as well. Thanks for the advice.

Thank you. That did the trick! Everything works fine in 1.18.0.1846

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