Guess what, a 100% up-time on the internet is NOT an guaranteed thing.
Cheers.
Absolutely agree!!!
We should not be held from our local server and content by their phone home authentication!
Back when I purchased this product I could play all my local media without an active connection.
When is this “bug” (features/terrible business decision) going to have a fix?
@fubz said:
Back when I purchased this product I could play all my local media without an active connection.
When is this “bug” (features/terrible business decision) going to have a fix?
Apparently never. There is a thread in the feature request section from back in 2016 requesting this to be fixed. Hasn’t been done yet.
Every outage is another great time to make some noise! 
I’m with everyone here. I want to know that if Plex completely drops off the internet, that i will be able to use my local server(locally) without issue.
I have issues with Plex BUT I have never lost access to my local media when my internet has gone down. Even with an extended outage of over 10 hours which I had last month I continued to have access to my local media.
In this case when others started reporting problems I had zero issues. I guess there is something about my setup that allows access to continue. The only thing I can think of is that my clients (Shield, Fire TV and Roku) are set to allow insecure connections on local network.
I know many people always report problems when they cannot access Plex.tv but I have never had problems from that, not even once.
@Elijah_Baley said:
I have issues with Plex BUT I have never lost access to my local media when my internet has gone down.
Strong second to what @Elijah_Baley just said. Had my own Internet hard down for a couple of hours recently while the ONT was replaced. No problems accessing my own content but I’ve also taken definite pains to ensure that it does work in these situations.
Agreed that out of the box PMS doesn’t put the necessary settings in place to let this scenario work. In general it can work though I can’t vouch for every possible media player one might be wanting to use.
My Roku kept insisting that there was no server available, even with the server’s IP listed as a local connection.
Looking at the server settings, using the Plex Media Player, it said that my network wasn’t available externally. Plus I have my home subnet listed as able to connect without authorisation.
As soon as the Plex Status page showed the service available, the green check-mark appeared for Remote Access and my Roku quite happily threw up the home page.
Perhaps Plex could publish a definitive guide as to the settings needed, both server and client, to allow local access when someone has cut off big-brother’s snooping of your set-up.
Cheers.
@EddieA - do you require secure connections? That would cause that behavior. You need to allow insecure connections to allow this to work. This is achieved by setting Secure Connections to preferred or disabled, and the client should be set to allow insecure connections on local network.
Yea wow, last night I was stuck staring at my Apple TV/Roku screen smashing remotes into the soft couch. This was a major wake up call. I’m really glad I didn’t pay for this month of Plex Pass. I don’t think I’ll be buying after this… We’ll see when I get an antenna and HDHomerun lol.
In addition to disabling authentication on local devices, I have also found that several types of clients (PMP, I’m looking at you!) need an IP address for your PMS instead of a hostname if they are to be depended upon to work when your Internet is out.
@drinehart said:
You need to allow insecure connections to allow this to work. This is achieved by setting Secure Connections to preferred or disabled, and the client should be set to allow insecure connections on local network.
Then the server needs to be updated to have the same “Only On Local Network” option available.
Cheers.
The server has it. Settings, Server, Network, Secure Connections. Set to preferred or disabled.
@drinehart said:
The server has it. Settings, Server, Network, Secure Connections. Set to preferred or disabled.
No, that’s not the same as what I’m suggesting. Basically preferred is as bad as disabled, because any non-secure connection will be accepted, which includes connections from outside my network.
I’m asking that all non-local connections must be secured, but willing to accept non-secure from my local network.
Cheers.
