Now that, is odd.
Trailer(s) is under the Film Reel - and I really don’t know if they’ll all be there, or what. That’s very confusing - by design - so we don’t know what’s going on there ATM.
You should have as many ‘Extras’ showing as you have things that aren’t trailers. Your naming looks good, but the folder and the movie should be the exact same name, including the [Bracket] - for complete OCD satisfaction.
Show me the file path all the way back to the root. Indicate your Movie Library Folder in that path.
Server/Settings/General:
Enable Debug Logging
Disable Verbose logging.
Plex Dance L.A. again (never gets old, does it?) - wait 5 minutes and gather a set of logs (Server/Settings/Troubleshooting - Download Logs - in your System Downloads folder) - drop the zip on a message - unless it starts working for some reason - and in that case… make sure it keeps working.
Note:
The Plex Dance ONLY works if you do all the steps - in order:
Can’t skip any.
It just won’t work otherwise.