Your server is signed in to Plex, but is not reachable from outside your network

[RDG]

@RDG

CERT: incomplete TLS handshake: stream truncated

I don’t believe I have a UPNP/port forwarding issue as everything shows my ports as correctly setup and functioning.

I ran the UptimeRobot as previously suggested and everything looked fine. plus all the canyouseeme.org tests also show the port as open.

I use a few other the Synolgy apps (DS video, DS audio) and have never had a problem with it. I’d assume that had to use some port of UPnP/port forwarding rules as well.

The only reason I mentioned the cert issues was because I saw this thread dealing with certs. I know it’s dealing with linux and not NAS but I’m grasping at straws trying to get this to work.

Secure connection not working after last update

@ChuckPa i think its fixed! thank you so much! i actually kinda knew that i have the permissions messed up, i’m still catching on with the BSD perms. i just didn’t think that would be the issue for SSL. i simply gave the “plex” user full permissions for the entire directory, recursively i connected securely for the first time from 2 different remote connections AND locally as well would you maybe check the fresh logs to verify that we fixed it permanently? (File removed) (al…

and I saw this line in my logs
CERT: incomplete TLS handshake: stream truncated

Thanks again for the help,