Ok guys, we haven’t found the Synology solution yet (still working through that one) but for Linux that uses udev rules here’s the fix:
Rename the attached file to 60-tvbutler-perms.rules and copy it to /etc/udev/rules.d
Then run:
sudo udevadm control --reload-rules
sudo service udev restart
sudo udevadm trigger
sudo service plexmediaserver restart
This should allow Plex Tuner Service to have libusb access to the TV Butler, and it should show up in PMS after this. If not, try removing the usb drive and replugging it and if it still doesn’t try rebooting.
Let us know if you’re still having issues! If so please attach:
/var/log/syslog
sudo dmesg > dmesg.txt
and the normal PMS logs as well.
I’m working on talking to our packaging team on the best way to get this packaged.