No channels found, only with Plex

Hi,

I just bought a DVBLogic TVButler DVB-T/T2 USB dongle.

  • Plex on Synology NAS & TVButler found no channels
  • Plex on Linux Ubuntu laptop & TVButler found no channels
  • DVBLogic Free Player on the same Linux Ubuntu laptop & same TVButler device found 36 channels, using the same settings (Antenna, France, Full scan for all Europe frequencies)

How to debug this issue ?
Thanks.

Is it not possible to obtain logs when DVR is “scanning” ?
Nothing in the system log files, no info in Plex log file (AFAICT)
It simply but silently fails to find any channel :frowning:

Is the TVButler DVB-T/T2 the same thing as the TVButler 100TC?

https://support.plex.tv/hc/en-us/articles/225877427

The 100TC is supported, but the T/T2 is not listed. So if they are two different devices then the one you have just doesn’t work with Plex at this time.

Ok so there are two distinct issues:

  • once the first scan has been performed, Plex fails to scan anything else. Removing/Inserting the USB dongle does not even help, BUT a full NAS reboot does !!

  • the France channel from the INI definition file is simply incomplete/wrong. Here is a far better one:

    [DVB]
    0=12
    1=490000,8,QAM64
    2=506000,8,QAM64
    3=514000,8,QAM64
    4=530000,8,QAM64
    5=538000,8,QAM64
    6=546000,8,QAM64
    7=586000,8,QAM64
    8=618000,8,QAM64
    9=666000,8,QAM64
    10=690000,8,QAM64
    11=738000,8,QAM64
    12=778000,8,QAM64

You didn’t answer my question - is the T/T2 the same part number as the 100TC?

The link to the DVBLogic web site (https://dvblogic.com/en/tvbutler/tvbutler-100tc-tuner-only/) leads to “TVButler 100TC DVB-C/T/T2 stick (tuner only)” so I think it is the same part number, i.e. a USB Dongle that can tune on T/T2 (antenna) and C (cable). I found no other product on their web site. Quoting:

TVButler 100TC triple stick is a small USB TV dongle to receive high (HD) and standard (SD) definition clear/unencrypted digital cable (DVB-C) and digital terrestrial (DVB-T and DVB-T2) TV channels.

Just upgraded to the latest Plex server version (PlexMediaServer-1.7.6.4058-8fa494d15-arm7).
Channel discovery is still all but functional: only 6 (out of 36) are found, and one free-to-air channel is marked as “protected”…

The DVB-T scanner file (/volume1/@appstore/Plex Media Server/Resources/Tuner/Shared/scanners/dvbt/transponder/4608.ini) is still very outdated. How to report to the developer this issue?

still no news ?
i’m would like to buy the 100TC tuner only for my plex server in France.