I have disabled all of the email notification options in the Notification Preferences page, but I still get emails every time someone posts a reply to me.
EDIT: Moving this from archived forum to active one. Still hoping for reply from Plex admin.
I am having the same issue. 
Getting no responses here, I asked at the Vanilla forums. They are asking for information that I don’t have:
- Version of vanilla
- What plugins are installed
- Was this a port, and if so, from what to what?
- Can I provide a copy of config.php with private info redacted? (I’m guessing this is on the forum server, so I can’t)
- Is anyone else experiencing the problem? (obviously at least one other person is)
- Can you look in user table and post the info in preferences column in the table itself? (again, I can’t, but Plex admin probably can)
- What does the administrator say? (Nothing, so far)
Based on additional responses on Vanilla’s forums, Plex is apparently using the Cloud version (and I was asking questions in the forums for open source version, wrong place).
Anyway, it sounds like something that needs to be worked out between Plex and Vanilla.
Hi there,
at this moment, I have the same problem. Is there a solution yet?
Greetings,
Remi
No, I haven’t heard anything, and nothing has changed.
Will someone from Plex please respond? Is anyone looking into this?
More email notifications today, all notification settings still disabled.
+1 to this, I received a few too, but I hadn’t noticed as they ended up in my spam folder.
Is anyone paying attention here? Is anyone investigating this?
@beckfield Sorry for the delay, I though I had replied here but obviously not…
I have been in contact with Vanilla Forums who are actively investigating this issue. I will let you know when we have an update from them. (I have also DM’d you with more details about the investigation)
3 months later, any updates on this @chrisallen
3 months later, any updates on this @chrisallen
@cryptochrome Apologies for not updating this thread. The underlying issue was that the Q&A plugin (The one that allows a discussion to have accepted answer) ignored email preferences in some cases, and has since been resolved by Vanilla.
I have taken a look at your forum notification preferences and can see you have the majority of them enabled. Please visit https://forums.plex.tv/profile/preferences/cryptochrome and adjust the email/popup options to your desired settings.
I have disabled all of the forum notification preferences, and I’m still getting emails when someone accepts my answer.
Now that I look at it, there isn’t a preference for that particular notification. Maybe there should be?
@chrisallen what about turning off email notifications for individual posts? I generally like being subscribed to all discussions I take or took part in, but sometimes they get very chatty or I am just not interested in them anymore. Right now there does not seem to be an option where I can unsubscribe myself from a particular discussion - something I can do on any other forum on the internet.
I am having this same issue. I want to unsubscribe from a single conversation/thread. I’m getting spammed from the Plex forum. How can I do that?
This will discourage me from ever posting here again if we can’t fix it!!
@chrisallen I’m still getting emails when people reply to me. As you can see by my settings, I should only be receiving emails when I receive a PM.
Are you still tracking this issue with Vanilla?
