May 5, 2016, 2.6.4
FIXES:
- TiVo: Series 5 and 6 boxes running system software version 20.5.9 are presented a constrained video direct play profile. This system software is expected to support MKV direct playback although it is not. Additionally this system software is not supporting UHD video playback on Series 6 Bolt boxes. The Plex app now detects this system software and will avoid direct playing MKV and UHD videos. MKV videos which would have Direct Played on Series 5 and 6 will now Direct Stream. UHD videos which would have direct played on a Series 6 Bolt will now Transcode to 1080p. We’ve confirmed the next TiVo system software update addresses these playback issues. The Plex app automatically detects newer system softwares and re-enables MKV and UHD playback.
