Plex for PlayStation 3 & PlayStation 4



These announcements cover releases to the Plex for PlayStation 3 and PlayStation 4.


January 15, 2014: v2.3.10

The application will load the latest version off our servers automatically.


  • Faster startup for users with access to shared / remote servers.
  • Application version displayed in bottom right of startup splash screen.


  • Startup no longer fails for users with a grand amount of shared or remote servers.
  • The Quality settings presented during playback correctly recommend 4Mbps instead of 8Mbps.

Known (in-progress) issues:

  • Anamorphic videos which are transcoded or direct streamed will not display the correct aspect ratio. We've opened an issue with Sony for their investigation. A fix will likely require an update of the app in the PlayStation Store. We'll share more information as available.
  • As a workaround the anamorphic videos can be re-encoded to a format which will direct play. The videos must be MP4 with AAC audio and have an average bitrate below 8Mbps.
  • PS3 will switch to 720p video mode when Plex is launched from app downloaded from SCEE stores.

February 16, 2015: v2.3.17
  • Remove playback seeking using L2/R2 to avoid accidental seeks; especially on PS3 controllers.
  • Screen dimmer kicks in after 2 minutes then blackens entirely after 5 minutes.
  • Global settings dialog and video playback options dialog restyling, bug fixes, and enhancements.
  • The video playback options modal displayed during video playback would not open for some videos.
Known (in-progress) issues:
  • Anamorphic videos which are transcoded or direct streamed will not display the correct aspect ratio. We've opened an issue with Sony for their investigation. A fix will likely require an update of the app in the PlayStation Store. We'll share more information as available.
  • USB keyboards and some 3rd party controllers emulating USB devices do not work in Plex. The Plex application doesn't receive input events from these devices. We're discussing our options with Sony.
  • PS4 mobile app cannot control Plex. We're discussing our options with Sony here too.
  • PS3 will switch to 720p video mode when Plex is launched from app downloaded from SCEE stores.


February 16, 2015: 2.3.19


  • Global settings should not display empty "Tester Overrides" group for all customers


March 19, 2015: 2.3.22

  • Updated look and feel.
  • Advanced Video settings (Settings > Video > Advanced) to control Direct Stream / Direct Play. If you run into problems while Direct Streaming try disabling it to trigger a full transcode. If you run into problems while Direct Playing an MP4 file consider disabling Direct Play and see if the problem goes away when the file is Direct Streamed.
  • Fixed playback terminating after 30s if the playback options modal is opened before the video starts playing.
  • Fixed problems stopping a video before it starts playing.
  • Many more fixes small and not-so-small.


April 15, 2015: 2.3.25



  • Plex Home: You can now switch to other users in your Plex Home. Each user sees only what you share with them. See the General > Automatically Sign In in the global settings if you want to skip the user selection on every launch.
  • Photos: You can view photos and have music playing in the background, pretty spiffy.


  • We're working to support music on PlayStation 3 and PlayStation 4. Getting music working requires work on the Plex Media Server side an in the Playstation apps. We're on it and doing our best to get to to you quickly.


April 23, 2015: 2.3.27



  • We've pushed a workaround for the mysterious startup problem reported by some users with Plex Homes setup. Sorry for the troubles!


April 28, 2015: 2.4.2



  • Music: Requires Plex Media Server Keep your eyes on the Plex Media Server release thread and the Plex Pass downloads page. (The server release is now available!)
    • The PS3 and PS4 platforms don't support any direct play music formats. It's a platform limitation not a Plex limitation. Your Plex Media Server,, is required to transcode all music formats.
    • PS3 and PS4 devices accessing servers below version will not see Music libraries.


  • Photo browsing fixes. Especially around error handling when photos have been deleted from your library or fail to load.


June 4, 2015: 2.4.10


  • Reduced startup time for all devices. Users with access to multiple servers will notice the largest improvement.
  • Playing music, videos, and photos from within the app is easier. Just press the "Play" button when focused on the item you want to play.
  • Localization support added for many languages.
  • Our mysterious black screen saver of blackness is less mysterious! We now display an animated Plex logo.
  • Screensaver control. You can now control the time until the screensaver displays - or turn it off completely.
  • Music: Go to Album and Go to Artist links added to tracks.
  • Connectivity to Plex Media Servers running on machines with VPN connectivity improved.
  • Avoid "An error occurred" errors display when a Library had no hubs.
  • Selecting "Allow Dolby Digital (AC3)" in the Setting dialog will now allow MP4 files with AC3 audio to direct play.
  • Starting a Plex Mix from the music player sometimes started audio playback but did not update the screen.
  • Directly clicking on an item in the photo strip displayed in the photo player no correctly selects that item.
  • Stability and bug fixes.


June 18, 2.4.13



  • Optimistic fix for some users are reporting that 2.4.10 shows an error message ("browser does not support streaming") instead of playing videos. We've been unable to track down the source of the error but isolated it with the help of some of our affected users.


August 27 2.4.19

This one took us a while to bring together. Many many positive changes!


  • Channels. PS4 only for now. The PS3 becomes unstable when playing channel videos. We're testing this further.
  • Filtering and Sorting.
  • Plex Companion.
  • Trailers and Extras.
  • Previous and Next item navigation in pre-play screens.
  • Continuous play for play from season, play from show, play in a channel.
  • Background style preference, choose Blurred or Dim.
  • Video playback seeking controls change to lightweight Plex Home Theater style OSD. While in video playback with a hidden OSD the following buttons perform:
    • Play: show the OSD
    • Pause, seek, fast forward, rewind: perform their action and show he full OSD
    • Left: seek back 10s and show a light OSD
    • Right: seek forward 30s and show a light OSD
    • Up: seek forward 10minutes and show a light OSD
    • Down: seek backward 10 minutes and show a light OSD
    • Although it took a bit of habit breaking to get used to the lightweight controls we hope you'll like it as much as we do.
  • Support for multi-version movies.


  • Several fixes in and around music playback.
  • Support for disabling Direct Play returned.
  • Scrolling list of libraries fixes issues for users with excessive number of libraries.
  • Better network handling; CORs requests are simple and no longer require a preflight request. This helps Opera based devices the most.
  • Better error handling when loading server dashboards.
  • Better PIN sign in view error handling and error code presentation.
  • Improve messaging for possible server connectivity errors due to a server requiring secure connections.
  • Esc to exit works when the top bar drop downs are focused.
  • Many more...


August 31, 2.4.20

  • Play Version now correctly plays the selected version for Library media.
  • Various fixes for music player controls presentation and playqueue pagination.
  • Better Plex Companion error reporting.
  • Trailers and Extras are forced to transcode on PS3 due to reported stability issues.


Sept 2, 2.4.21

  • Avoid PS3 and PS4 requesting gallery artwork twice per screen. We're hoping this helps PS3 devices avoid slowing down during usage. Please let us know if you run into your PS3 Plex app slowing down while using.


Sept 10, 2.4.24


  • TV shows with many seasons now fit the season posters within viewport again.
  • Avoid displaying screensaver during a photo slide show.
  • Error handling around unexpected/improper data retrieved from device storage.


We were really quiet in September staying very busy. Many late nights collaborating across our global team and awkward realizations that our 5 o'clock shadows had gone sentient.

Plenty of progress was made! With the Fire TV and Plex Media Player both leveraging our UI we've got great momentum, and additional help, to fill feature gaps and propel the vision onward. Each of them are the best presentations of the Smart TV app and benefit from superb playback stacks which Plex actively improves.

Thank you to all the users that have provided support and constructive feedback. We listen to all of it.

We hope you enjoy this release. We're far from done.

Oct 22, 2.4.28


  • Feature: Folder and List views. I repeat Folder and List views! They're available adjacent to the library filtering options in the "Browse All" screen.
  • Feature: Massive improvement to the movie Extras design and layout. It's beautiful.
  • Feature: New design for the TV show screen.
  • Feature: Navigate back to a video's library, season, or show from the ... menu.
  • General: HTTPS communication with Plex Media Servers the PlayStation 4. The PlayStation 3 is limited to HTTP due to device limitations.
  • General: User settings stored securely at to avoid devices corrupting, truncating, erasing, or otherwise mangling data saved on the device.
  • General: Improved continuous play from "On Deck" items. Press the "Play" button on the artwork to continuously play episodes.
  • Design: Adjusted design for library section buttons on server hub and section screens.
  • Design: Adjusted blur level and UI colors for softer feel when "Background Style: Blur" is selected.
  • Performance: Improvements handling and responding to user input.
  • Performance: Smoother navigation of library sections.
  • Video playback: Local and Online video playback qualities default to "Original". This will help you Direct Play and Direct Stream more easily. If you have playback problems please consider reducing the quality to a stable level.
  • Video playback: User selectable "Maximum H.264 Level" makes it easier to direct play and direct stream videos with AVC levels higher than the recommended 4.0 value. Most devices are fine set to low to mid level 4.1, some devices go much higher. Your individual mileage may vary based on specific video and device combinations. Try 4.1 for starters. If you experience odd video playback behavior please reduce H.264 level to default before playback quality.
  • Video playback: Direct playback of channels that deliver HLS streams, such as Twitch.
  • Video playback: Pressing the primary select button will now show the OSD without pausing playback.
  • Video playback: Stopping playback is much quicker; no more playing video behind the loading dots.


  • Server dashboards render correctly when server has no libraries.
  • Avoid startup errors accessing shared servers if the server has no shared channels.
  • Shared servers no longer disappear unexpectedly from the server selection drop down menu.
  • Pressing "Back" key from the Plex Home screen or Sign In screen will ask a user if Plex should exit on supporting devices.
  • Many other bug fixes or small improvements.


Oct 22, 2.4.30


  • Fix sign out handling on all devices.


October 30, 2.4.34

Fixes reports of troubles using channels on PS4. We found a race affecting all devices in a very specific situation. Thank you forum users for shining a light on this one!

Also, we've changed our Plex Companion implementation to communicate somewhat differently with the Plex Media Server which proxies communication between your mobile device and the PlayStation. I'm hopeful this has a positive effect on reports of PS3 slowdown over time.


  • Plex Companion network handling changes avoid persistent connections and retry more slowly when connections are lost.
  • Correct a race condition which would lead to the inability to load Channels.


November 4, 2.4.36


  • Reverted "Plex Companion network handling changes avoid persistent connections" from 2.4.34 due to the errors it caused on PlayStation consoles.


December 16, 2.4.40


  • Remove Plex Pass subscription requirement for PlayStation 3 and PlayStation 4. The PlayStation applications are free for all.
  • Entire shows and individual seasons can be marked as watched or unwatched.
  • Network Logging support. Enabling "Network Logging" in the application's settings sends debugging messages to the selected Plex Media Server. Helpful for monitoring some of the nitty gritty details.
  • List pagination using << and >> on the PS3 BD remote or L1 and R1 on the PS3 and PS4 controllers.
  • PS3 BD remote skip forward (>|) and skip back (|<) can be used to change from any preplay or detail screen to its sibling. Handy for changing navigating horizontally between shows, seasons, episodes, movies, channels, etc.


  • Casting videos from a local PMS via Plex Companion correctly uses Local playback quality setting.
  • PS3: Updated key mapping for Sony PS3 BD remote.
  • PS3: Start button on PS3 controller is mapped to Play.
  • Pressing a Play button from to top bar, say after changing to the next episode, now works.
  • Application settings are cleared on sign out.
  • Unsupported or channels with errors present an error message inline.


February 17, 2016, 2.5.5

Not to overshadow the several new highly requested features landing in this update but the really big news is improvements handling anamorphic video. This update itself fixes video sizing of directly played video. A fix for direct stream and transcoding playbacks requires Plex Media Server or later (which is available for download now!). Please send some hugs or high-fives to @kayone and @rcombs for their work!


  • Search the current media server for music and videos.
  • Manual server configuration enables direct IP and port access to Plex Media Servers which are not currently signed into a Plex Home.
  • Privacy > Usage Analytics setting enables users to opt out of application usage tracking.
  • Watch Later or Recommended videos, movies, episodes, seasons, and entire shows can deleted.


  • Video player: Anamorphic video fixes for direct playback and transcoded videos. Transcode videos fixes require Plex Media Server or newer.
  • Video player: Force video playback to start when our autoplay command is ignored.
  • Resiliency: Ensure application startup initialization occurs as intended.
  • Resiliency: Server connectivity issues during startup are handled gracefully and present detailed recovery information based on analysis of the server, environment, and device configurations.
  • User experience: Better recognition of casual presses to the Play button. If there's something playable nearby we'll play it.
  • User experience: Polish our selection of focusable items, modal presentation, and loading ... feedback.
  • User experience: Accept all key presses to non-repeating keys.
  • User experience: Improved photo player and video playlist interactions.