Updated Plex to 0.9.17.2 and can no longer watch any media anywhere.

@digitalstorm07 said:
Hello,

I have upgraded my Plex server to 0.9.17.2, and can no longer play any media locally, remotely, or on my tablet.
I have attached the logs. It appears to be an issue with transcoding. Most of my media is in mkv and avi format. When I click to play something, it hangs at the circular loading window and never completes. On my tablet, it says there is an error and to try restarting the Plex Media Server and the application. Nothing seems to work.

I updated using “dpkg -i plexmediaserver_0.9.17.2.2159-2bd156c_amd64.deb”
My Plex Media Server runs Ubuntu 15 under Proxmox.

Original Install was using “plexmediaserver_0.9.16.6.1993-5089475_amd64.deb”

I have even tried moving the entire /var/lib/plexmediaserver/Library/Application Support/Plex Media Server, uninstall and reinstall Plex and it makes no difference. I can’t seem to play any files.

Some issue with the locale settings

Jun 11, 2016 16:11:55.317 [0x7f6968eeb800] ERROR - Exception analyzing media file '/mnt/data/movies/Stargate The Ark of Truth (2008)/Stargate The Ark of Truth (2008).mkv' (locale::facet::_S_create_c_locale name not valid)

Could you run the locale command to see what the settings are

After getting that info, could you try to edit /etc/systemd/system/plexmediaserver.service to have the same Lang values set as the OS and then run: systemctl daemon-reload and restarts plex media server and see if that makes a difference.