OK…so where did they go? Sometime in the past month or so, my trailers and extras are not appearing in Plex. Any help is appreciated Plex Server on headless Ubuntu thanks

still showing on a similar setup on my end. what extras are you missing – your own local extras or plex pass online extras? in case of local extras – have you checked the agent settings (settings > server > agents)? local media assets should be activated and on a front position. in case of onlin…

I’m missing ALL extras and ALL trailers, they were there…and now they’re gone. This would be the setting in Plex Server>Agents> then Movies>Plex Movie, it is still set for “Find trailers and extras automatically (Plex Pass Required)”. Other than updates to Plex when they’re available, there has been…

I’ve checked my PlexPass account, and the only thing I can come up with is that there is a problem with my PlexPass and the way it is validated for Trailers and Extras…thoughts or ideas anyone

I’ve hit the same problem in the last few weeks - using OpenPHT, all extras are now gone (local-content from my server, as well as PlexPass content). Trailers, featurettes, behind the scenes — all gone. But the content is still there when I check on the Plex Web interface and in the Plex iOS app. Ma…

@lukecro said: I’ve hit the same problem in the last few weeks - using OpenPHT, all extras are now gone (local-content from my server, as well as PlexPass content). Trailers, featurettes, behind the scenes — all gone. But the content is still there when I check on the Plex Web interface and in the…

@“daniel.cull” Unless OpenPHT and the Ubuntu 64bit release are one and the same, or they use the same piece of code, it looks like the problem is not restricted to OpenPHT.

@OttoKerner Good enough, thanks for confirmation and appreciate the update.

this is now working again in PMS 1.10.0.4516

Trailers and Extras Missing??

General Discussions

OttoKerner November 17, 2017, 5:23pm 8

@daniel.cull said:
the api call to /library/metadata/169577/extras?X-Plex-Token=SECRETSTUFF is now 404 which is why extras are no longer working in openpht last few versions of PMS

This particular issue is expected to be solved with the release of PMS v1.10.0
Sorry, no particular date yet.

Topic		Replies	Views
Trailers & Extras Missing General Discussions	9	2973	January 8, 2020
No trailers or extras showing with Plex Pass Desktops & Laptops server-windows	8	532	July 17, 2019
Movie Extras no longer download General Discussions	12	81	January 7, 2020
How do I automatically get trailers and extras for movies and shows? General Discussions	15	92	January 7, 2020
Trailers and extras not working since january 1st 2019 with plex pass Desktops & Laptops server-windows	4	2221	June 8, 2019

Trailers and Extras Missing??

Related topics