0xa631f460 unable to find client profile for device

Plex Players Desktop Players
1

Server Version#: 1.16.5.1554
Player Version#: Plex Windows app Installed on 28/08/2019

I seem to be having some write permission issues or something.
I notice this after my attempt to change the language to english in account and the software is still in my native language

On plex desktop client (player) im getting this
0xa631f460 Unable to find client profile for device; platform=windows, platformVersion=10, device=, model=standalone

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I’m getting this also, got a fix?

3

i had to stop using win app. its unusable right now as i cannot see my stuff on libraries

4

Also get my logs flooded with this:
this though on MacOS and Plex Version 1.4.1.940-574c2fa7
Unable to find client profile for device; platform=osx, platformVersion=10.15, device=, model=standalone

5

I have the same problem. Unable to find client profile for device; platform=osx, platformVersion=10.15, device=, model=standalone

Can we get some answers please? I’m getting jerky playback and am concerned this might have something to do with it.

6

I am also seeing this appear in the console repeatedly. Logs provided.

Plex Media Server Logs_2020-02-19_17-31-34.zip (5.8 MB)

7

I am also seeing this error in my Plex server logs every ten seconds.

8

I’m also getting this on my Mac. One of the devs responded that “it wasn’t an error” on another thread because he thought it was related to Smart TVs, but it seems that if a generic Mac is giving this error, the problem is more serious. I am concerned that the logs will fill up my SSD with unnecessary writes.

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