1.3.1.0 Server Unavailable (bug report)

Plex Players Gaming Consoles
1

After upgrading to 1.3.1.0 and the latest server (as of 1 December, 2015) I was unable to connect to my media server using the xbox app, various other apps continued to work without issue (Windows 10, windows phone, iPhone, and Roku all fine).

I set the xbox app to log to the server, though held little hope for that since the problem was inability to connect to the server.

Any time it did connect the only thing to appear in the logs was:
Dec 01, 2015 20:40:24:629 [6100] DEBUG - WebSocket: processed 0 frame(s)

repeated over and over again. After various attempts to get it working I finally tracked it down to the secure settings, which after updating to allow fallback to insecure on the same network allowed me to connect once more.

I’m not sure what the previous settings were but the change caused a fair bit of frustration

2

This problem is happening for me as well. All other Plex apps are functioning properly.

3

Same here. This should be a high priority. Running latest server beta as of yesterday. Going to go to latest public and see.

4

I was having the same problem. In security setting I selected on same network as server like you did and it is now working perfectly.