1.41.7.9784 - 7.1 TrueHD audio transcoding STILL crashes

Same issue.

How do I disable automatic updates. I told Plex to ignore updates, it still upgraded and now I’m back to not being able to stream. Having to downgrade each upgrade is not something I want to do.

It varies by platform. What is the OS for your server? Are you using Docker, a virtual machine, etc.?

Server 2022, no vm, non docker

I’m not familiar with Windows Server and how Plex Media Server behaves on it.

On Win 10/11, you can change between “Ask Me” and “Automatically during Maintenance.”

Also, you can change between the public and beta channels.

If the Ask Me / Auto setting is stuck on Auto, try changing to the Public channel, even if you’ve a beta release installed. AFAIK, Plex will not fall back to a prior release (but it might auto update when 1.41.7 goes public).

The update channel setting is stored in the Windows registry: HKEY_CURRENT_USER\SOFTWARE\Plex, Inc.\Plex Media Server\ButlerUpdateChannel. 0 = Public.

I’m not sure where the Auto/Ask Me setting is stored. I don’t see it in the registry.

As far as the problem with TrueHD, this has helped some people:

  1. Stop Plex Media Server
  2. Navigate to the Plex Data Folder
  3. In the Codecs folder, move the EasyAudioEncoder directory out of the Plex Data Folder
  4. Start Plex Media Server
  5. Play something with TrueHD and if necessary, force a transcode.

Plex uses the EasyAudioEncoder to transcode TrueHD. Moving (or deleting) the folder forces Plex to download a new copy from plex.tv. It is downloaded on demand, so it won’t appear until needed (transcoding EAC3 & TrueHD, maybe others).

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