2 ATV won't connect to local server

Server Version#: 1.20.1.3252
Player Version#: 7.6.1

So I have a problem…

I have 2 Apple TV (TVOS) that won’t connect to my local server, and I can’t figure it out.

I have a Plex Home with my user and one for my Mom and Dad (local user only, they don’t have a Plex account.)

I’ve tried reboots, I’ve tried swapping users, I’ve tried going from Ethernet to Wifi and back. No luck.

I don’t have VLANS or anything like that.

I’m honestly stumped. I can’t figure it out.

All it says is “Server is currently unavailable. Please check network connection and go to support.plex.tv for help.” my iPhone is able to connect and play content no problem.

Anyone have insight?

This has been solved. I needed to delete and reinstall the app.

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