I have seen another thread with similar issue. But that looks to be an issue more with music and video merging vs a movie (made of TV) being merged.
The issue is will “The Sound of Music Live!”. There are 2 versions: (US) 2013 and (UK) 2015.
PLEX sees these 2 versions and merges them together as if 2 copies of same the same show - Sound of Music Live! 2013 - with Carrie Underwood. Hence all the META data is wrong for 2015 version.
The naming of the two files are:
o The Sound of Music Live (2013).mp4
o The Sound of Music Live (2015). mp4
Both in the same directory and library type of Movie.
It appears the year is being ignored. I have multiple of movies that are remakes and the only part of the “name” that is different is the year, and just worked. I have also many other Made for TV Movies, in the movie library and all have worked well.
Click on the “•••” drop-down on the movie and click “Split apart”. Then you can click “Get info” from the drop-down in order to figure out which one is the 2015 one. You can then choose “Fix match” from the drop-down and select the 2015 one. Should work, I’ve done this before.
Just a thought. What you did to fix the issue will work but in the long run you may want to try what @Elijah_Baley suggested only because if you have to re-install PLEX from a catastrophic failure and recreate all your libraries you will be face with the same thing.
Dang @Elijah_Baley . I was hoping this was a sure way of matching content but it did not work. I used your exact naming (no space) is it merged them as one. Not only that but when I add just the 2015 version Plex matches it to the 2013 copy. So sad… I thought I had an absolute matching solution.
EDIT.
I managed to get it working by changing the agent from “PLEX MOVIE” to “THE MOVIE DATABASE”. So frustrating playing The Agent Dance.