2021 Apple TV 4K "skip" fwd or back not working

I’ve looked and I don’t think this has been posted. If I’m wrong, I apologise.

My issue relates to watching ANY content via the Plex app on the new 2021 Apple TV 4K. I literally just replaced an old Apple TV 1080p (maybe version 3?). I love how much faster the new Apple TV is, and the remote is absolutely an improvement. However, whilst the content is playing, if I tap to the right on the remote, or to the left on the remote, the 15 sec skip fwd (or 10 sec skip back) symbols are displayed, but the movie/TV show doesn’t skip forward or back. Regular fast forwarding and frame searching all works. However, I can’t get it to “skip” forward or backwards.

Everything is running the most up-to-date- software versions, including the Plex media server. I have a feeling this might just mean the Plex app needs updating for the new Apple hardware, but wanted to check here first.

Thank you very much,
Paul Brooks

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I believe it should now, try restarting the Apple Tv

OK - did that. Same thing. It skips forward and back just fine on Netflix and Hulu. After restarting it I downloaded and tried those apps. Still no dice on the Plex app. I deleted the app and reinstalled it. Still no dice :frowning:

Can you confirm what build of the Apple TV app you are using?

Happy to do that. How do I find out? I literally just downloaded it from the App Store as it was a brand new Apple TV. Does that help?

Having the same issue. I can’t find a way to “skip” or “seek” episodes in a season for example. Pressing back or forward or swiping on the directional pad only fast forwards or rewinds second by second or 10sec intervals. Similar to jog wheel behavior or holding the directional button down.

I was experiencing the same thing on 14.5 but after updating to 14.6 it seems to be working!

Will report back if this shows up in this build as well

tvOS 14.6 (18L569)
Plex 7.18.1(1572)

Still no way to seek or skip.

Two screen shots attached to show what I’m looking for.

Plex on Nvidia Shield Android TV (latest versions) showing clearly understood back/forward skip or seek buttons when navigating TV series season episodes.

Apple TV showing no controls, no UI conventions, etc neither on screen or in sub menus. Maybe I just don’t understand the Apple TV UI conventions in this area. Do you really have to go back to the main series season page then select the episode each and every time?


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This happened again even on 14.6. Skip 10 sec would not work.

A restart fixed it.

Model A2169
14.6 (18L569)

There doesn’t seem to be any way at all to navigate episodes in a season without having to go back to the main season screen and manually select. Really bizarre UI behaviour. It’s even weirder when you shuffle a season because you have to keep going back to the main seasons page whenever you want to skip to the next episode.

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