2160p failure on Nvidia Shield 2019

Wife’s getting p.off that I spent all day on this. Gotta run for dinner. Thanks for All your help. Let me know if you need anything else. I can’t be the only one with this issue. Funny thing is EMBY is almost the same thing. Not a black screen but a freeze on first image.

To your last question, No Audio, No Video

I’ll check back in before bed time to see if you need more info. Cheers!!

Just got a 20 minute reprieve, Dinner not done yet. Ha

fair enough.

Go keep the peace.

I’m retagging and adjusting the name to avoid confusion.

This is a player issue with the shield.

roger

Is there a way for you to get me a piece of that file?
I have Linux here so can do a lot – plus, I’m configured for testing

Not sure what you are asking Sir

You’re on a mac.

I have a Mojave VM… give me a minute. I’ll see if I can do what I need and give you the instructions.

  1. Open a terminal window
  2. cd to the directory (path) containing the movie file.
  3. dd if=put_file_name_here.mkv of=sample-for-chuck.mkv bs=1048576 count=20

That will create a 20 MB file sample MKV for me to use.

The next trick is, if you have google drive or a cloud location, to upload it so I may download it.

The file is on my NAS. Let me work on it tomorrow. Thanks Chuck

sample-for-chuck.mkv.zip (19.6 MB)

Let me know if it doesn’t work

Have you given up on my problem Chuck?

Wow, you seemed so interested to help, then you vanished. SAD

How about some customer service. 12 days with no reply for a service I paid for is just rude. How’s that for perspective. It doesn’t take but 3 seconds to make a reply comment.

Yea man, PlexPass isn’t paying for customer service. These forums are free to everyone.

That said your TV should not be hooked to ethernet, all TV’s have crappy 10/100 ports.

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