4k movie to 1080 tv

Plex Media Server
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Server Version#:
Player Version#:

Hello I have 4k movies on a hdd all 4k tvs stream them fine my 2 1080p tvs used to stream them fine now all of a sudden the 2 1080 tvs buffer been doing it last few days I’ve uninstalled and re downloaded and also deleted server and downloaded that again still does it they both play 1080 movies okay

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Can anybody help

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Very difficult for anyone to help you here, you have not provided:

  • Server version
  • Server hardware
  • Player version
  • Player hardware
  • File details
  • Log files

Providing the above will give people a fighting chance of helping you with your issue.

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Okay where do I find all those please

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