It is creating thumbnails from 4K content, which has four times the info of 1080p content. More data to process.
Plex transcodes all video to H.264 8-bit.
Plex does not support tonemapping when transcoding HDR H.265 to non-HDR H.264.
As Plex does not announce product plans, it is unknown if/when tonemapping will be supported.
There are many threads on this topic. Search for “tonemapping” and you’ll find them.
Thanks for the info… I didn’t realize it was transcoding I thought it was just taking .jpeg and turning them into .bif file but your explanation makes sense
I do wish Plex would give more detailed information on generating thumbnails something to the effect of Generating thumbnails for this season job 1% done of this job but i’m sure that has been suggested
and thanks for statement on tone mapping I was not aware of that issue… I’m sure Plex will fix it when 4K content becomes more prevalent