5.1.2 constantly crashing on Samsung Q60

Plex Players Smart TVs
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1

Server Version#: 4.34.4
Player Version#: 5.1.2

Hi.

Since the app update on my
Samsung TV GQ55Q60RGTXZG with firmware 1361
the app is constantly crashing.
Sometimes it’s crashing while trying to open the library of my series, sometimes it’s crashing while trying to open three episode overview, sometimes while opening the settings.
Since the update I wasn’t able to watch anything.

I’ve updated my server to the recent version and also uninstalled and reinstalled Plex to on my TV. I’ve also updated my qnap NAS.
Nothing has really helped.

I’m trying to the leave early access option now.
Any idea on this?

Thanks
André

Update: can’t leave the early access, because the app keeps crashing when trying to do so… Great…

2

Reinstalled the app, because I was unable to leave early access. Now it’s crashing when pressing “sign in”.
Version installed according to the Samsung store is 5.1.0. in the settings it says 5.1.2

I’ve recorded a video. crashes.zip (10.6 MB)

3

I’ve just factory reset my TV. It seems to be working now :see_no_evil:

4

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