There are tons of threads on this topic. Trying to find one that isn’t closed and to up-vote it is painful, so I started a new one. Moderators - I’d recommend you group them all together to a votable feature request, I think this would result in a ton of upvotes!
As many have noted, the default 5.1 to stereo downmixing reduces overall volume. For a TV or A/V receiver, one can just crank it up. But for my phone and my tablet, especially when travelling on a plane or in a noisy car, the result is often a complete fail.
At max volume, I can’t hear the dialog in my movies. Audio boost doesn’t help. I really need at least +8db.
Request: (1) allow a huge DB boost to all audio, setable by the user. I don’t care if it clips the audio. I’d rather have some clipping and be able to hear it.! (2) be able to set a default value for this boost for 5.1 downmixes.
You tablet is trying to play the 5.1 audio. Settings \ Advanced \ Player \ Optional audio support. Turn off all these options. This should get PMS to transcode the audio to stereo.
I’ll need to see a log from the app while it’s playing to see if it is using the 5.1 or stereo. It should be transcoding to stereo. If so, you can also try changing the audio boost setting. Advanced \ Audio \ Audio Boost.