Hi there,
I can’t download the Server Logs under “Help”. I only get a “500 Internal Server Error” after klicking on Download Logs…
Is this a known issue?
Even I can’t update my TV Movies via PlexAgent/The Movie Database…

Hi there,
I can’t download the Server Logs under “Help”. I only get a “500 Internal Server Error” after klicking on Download Logs…
Is this a known issue?
Even I can’t update my TV Movies via PlexAgent/The Movie Database…

Did you ever figure this out?
I’ve got the same issue. Clicking the “Download Logs” under server in the web console results in “500 internal server error” in the browser. I upgraded my Plex installation from 1.11.0.4666 to 1.11.1.4730 hoping it would correct the issue. Nope, same thing. Running Plex on BSD. I’ve bounced the server, etc. Could the error be a result of database corruption? My server was crashing daily from the issues in 1.11.0.4666 which was the main reason for upgrading. If the media server is running, why would a 500 error be returned? This is why I think it could be from database corruption.