Server Version#:1.28.2
Player Version#: N/A
I am getting a PMS maintenance error 503 error, my best bet is Plex needs to reset something on their end, can somebody from Plex do this please?
The servers are being hammered today because of the forced (security induced) password changes
503 = unavailable.
Even I have been getting 502 due to the overloaded backend.
There was an outage earlier today as well.
Try again and be patient please. Let me know.
I respect that, but that is not an acceptable answer for a paying customer. Why in the world is this not being put out as a notice to all users via email?
Is the resolution sit around and wait and hope it gets fixed?
Also @ChuckPa please understand I am not directly criticizing you or upset with you. Just very frustrating that Plex is choosing to hide and not address things like server overloads so people are not left in the dark.
I was in a special meeting about this a couple hours ago.
- They found a security problem.
- It was decided, because of the scope, to “rip off the bandaid” and protect everyone’s accounts. (the forced password change)
- NO, they did NOT expect the backend servers to get overloaded as they are.
- I’ve also been notified they are already bringing more servers online to cope with the load.
I don’t think the design of any company’s servers includes handling EVERY customer’s account to need new account credentials AT THE SAME TIME.
Let’s ask the objective question?
What if everyone who uses google made a query AT THE SAME TIME?
That’s pretty much the same scenario, isn’t it?
I don’t get that error.
Let me look at your account.
Something else is wrong
Thank you and again I sounded frustrated in my first post, that was not directed at you.
I TOTALLY understand.
I’m on the same ISP as you so we’re both on the same Plex regional server too.
I am up and running.
Which URL did you use to pull that 503 ?
https://[server IP]:32400/web
https://[server IP]:32400/identity
https://[server IP]:32400/web/index.html
Also if I try to use “Http” instead the same error happens
It seems like anything I attempt to use to get in just shoots this error back. If I go to App.Plex.TV and login I get the following message in the settings. That notification is the only thing I get that references anything about my server.
Is the server remote or local?
when using the IP address, you want HTTP
It is local, and I just edited my original response as you replied. If I use “http” I am getting connection reset errors
[chuck@lizum ~.609]$ curl http://192.168.0.71:32400/identity
<?xml version="1.0" encoding="UTF-8"?>
<MediaContainer size="0" claimed="1" machineIdentifier="86046d8cc" version="1.28.2.6106-44a5bbd28">
</MediaContainer>
[chuck@lizum ~.610]$
Use curl… it’s easier
Is your LAN RFC-1918 compliant?
(ALL RFC-1918/Local LAN addresses are safe to post because, per the RFC, the internet does not route them across the internet. This is what NAT is for)
Yes on RFC-1918
Are you wanting me to post page source? The issue is as its returning connection reset errors I have no page source to reference no matter what page I go to.
I would only like to see the URL you used in the browser to cause the 503 to be returned.
I am going to replicate here.
If there’s a regional server problem, I need to identify it ASAP and notify operations
192.168.1.41
Complete form please?
https://192.168.1.41:32400/web/index.html (that will give me the 503 error)
http://192.168.1.41:32400/ (that will give the connection reset error)
checking.
Did you reset passwords today as probably required?
i did reset right before the issue (about 90 minutes ago)
