Cannot access webserver after update

Plex Media Server
1

Server Version#:PlexMediaServer-1.28.2.6151-914ddd2b3-x86_64

Hi,
I just tried to upgrade my PMS on my qnap, but upon restart i get this:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

Response code=“503” title=“Maintenance” status=“PMS is currently running startup maintenance tasks.”

So far all attempts to access the webserver /manage interface have failed and I even went that far to remove the qpkg entirely and reinstall ( tried also previously working versions). The problem persists and I’m unsure what I can do to rectify this.

Any help would be appreciated.

Kind regards,
Chris

2

Looks like you need to wait a few minutes for some maintenance tasks to end.

3

The issue is that it never ended and I thought its stuck. I also saw no HD activity.
After that I shut down the server and restarted it… still the same. This led me to believe there is something wrong with the new version. Then i removed and reinstalled PMS, just to find out that the same xml is still there. I can’t seem to locate that file and clear it manually.

Any thoughts ?

4

are these maintenance tasks on their end or on my end ( this is a local server instance ) ?

5

It’s your QNAP that is upgrading the database, and depending on from what version you upgraded from, can take a long time

Please let it work for at least 30 min, and if still not done, then report back

Saving Libraries and Setup on QNAP
6

thanks Dane,

this was indeed it and I should have been more patient in the first place. Maybe a more verbose/clear message would have helped me with that.

7

The version you are on is the first to even have that info :wink:

Back in the old days, nobody had a clue what was going on, sadly, and sometimes due to that just killed their PMS => broken database

But when said, this is step one, and we do plan for better info on the server state, so do stay tuned in

8

You guys are doing great and your efforts are duly noted !
Keep it up and thanks again to you and the team.

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9

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