5N Drobo PMS wont allow access after updating!

Plex Media Server NAS & Devices
10

I spent some time this after noon trying to reproduce this issue. I had PMS 1.14.1.5488. installed on our Drobo 5N, then updated the firmware to version 4.1.4-8.120.108863. After which I manually updated Plex to version 1.15.1.791-8bec0f76c by downloading the plex.tgz file and placing it in the DroboApps share, then rebooting the Drobo.

Here is the SSH output showing the model of Drobo, the firmware version, and PMS version running;

Drobo-5N:~/Shares/DroboApps # wget -qO- localhost:32400/identity
<?xml version="1.0" encoding="UTF-8"?>
<MediaContainer size="0" machineIdentifier="e7082abe5f1150da6ce6c50920f19d00c69f9cda" startState="startingPlugins" version="1.15.1.791-8bec0f76c">
</MediaContainer>

Drobo-5N:~/Shares/DroboApps # cat /sys/bus/scsi/devices/0:0:0:0/model|xargs
5N

4.1.4-8.120.108863

If you want to try manually upgrading via SSH, you can do so by installing the OpenSSH package from the app store, then running the following commands after connecting via SSH to the NAS;

Drobo-5N:~ # sudo -i
Drobo-5N:~ # cd /mnt/DroboFS/Shares/DroboApps
Drobo-5N:~ # wget --trust-server-names https://downloads.plex.tv/plex-media-server-new/1.15.1.791-8bec0f76c/drobo/plex.tgz
Drobo-5N:~ # DroboApps.sh stop_app plex
Drobo-5N:~ # DroboApps.sh install