Hi, I was hoping someone can help me. My Plex Server on my NAS has just gone down. I’ve tried reinstalling the server and the following error message is returned ’ A problem has been detected with a core component of Plex Media Server.’
I’ve been advised to approach the forum with the error logs, which I’ve downloaded.
Can anyone help?
Try the following:
- Download the latest Plex package for your NAS from Plex Downloads
- Uninstall Plex from the NAS
- Make sure you select the first option Uninstall Only! (I am assuming you have DSM 7)
- Close Plex/Web if you have it open
- Reboot the NAS when the uninstall has completed
- After reboot, re-install Plex using the package you just downloaded and wait until Plex is ready to be opened (The NAS CPU usage normally drops to around idle at that point)
- Open Plex/Web by typing http://NAS_IP_Address:32400 into your browser
- Go to Plex Settings > Server > General and make sure your server is Claimed.
If you continue to have issues with Plex, then grab the Plex logs. Right click on
/PlexMediaServer/AppData/Plex Media Server/Logs in File Station and select Compress to logs.zip, then download and attach that .zip file to your post.
