A problem has been detected with a core component of Plex

Plex Media Server
1

Server Version#: 1.21.0.3616-d87012962
Player Version#:

Hello, I’m having some issues getting Plex to work. It was running fine until I decided to update my version (I was on like 1.18.xxx or something like that).

Here is what I did:

  1. systemctl stop plexmediaserver
  2. wget https://downloads.plex.tv/plex-media-server-new/1.21.0.3616-d87012962/debian/plexmediaserver_1.21.0.3616-d87012962_amd64.deb
  3. sudo dpkg -i plexmediaserver_1.21.0.3616-d87012962_amd64.deb
  4. systemctl status plexmediaserver
  5. Attempt to launch plex webapp through 192.168.1.3:32400/web/index.html
  6. At this point, it starts loading and tells me “Please wait a moment while Plex starts.”
  7. Screen loads and then says “A problem has been detected with a core component of Plex”

I don’t know which logs to include here, so here is Plex Media Server.log created today.
(File removed)

Appreciate the help!

2

It looks like the plugins are having troubles starting. I haven’t seen this in a while, but I’ve seen where stopping plexmediaserver fails to stop all processes and child processes. You will want to make sure everything shuts down including plugins.

3

Thanks for the reply. Do you know how to stop the plugins?

4

Alright, so I was able to get it working by assigning folder permissions appropriately to the plex user:

sudo chown -R plex:plex /var/lib/plexmediaserver

I then reinstalled Plex Media Server just for good measure, and I was able to proceed normally.

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5

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