A server could not be found

Plex Labs
1

I’m hoping to use my new Synology DS418+ with Plex to take the place of JRiver running on one of my family PCs.

I’ve set up the NAS and copied some hi-res music to a shared folder there. I downloaded and installed the latest Plex server.

I visit the link where the web app is running, http://media.mydomain:32400/web/index.html and there’s a spinning circle by “Looking for servers …” I’ve signed in to my Plex account, and I’ve visited the “Settings” page in the web app, but there’s no “Server” option under the settings.

I’ve been going through the support page, “Why can’t the Plex app find or connect to my Plex Media server?” … There’s a section there titled “Can’t Access Server Settings”

It doesn’t make much sense when the server is running on a NAS. I’m quite lost.

2

Hey, I solved the problem, and it illuminates a bug in server. To wit:

I had created a DNS entry for my Synology SAN (media.whiteoaks.com) on my local network (192.168.2.0/24). Synology directed me to the Plex web app at http://media.whiteoaks.com:32400/web.

I found in the logs that the web app was treating the reference as “non-local,” and refusing to set up the server.

I manually built a URL using the IP address of the server, http://192.168.2.xxx:32400/web and managed to get a server setup.

So, you know, my problem was kind of real.

Cheers,
Mojo

3

Interesting, thanks for sharing!