A show does not pull data correctly

This show: Sliders (TV Series 1995-2000) — The Movie Database (TMDB)

Season 4 does not get the correct season poster. Somehow Plex doesn’t see it. It sees another poster which is not on TMDB at all, and the selection in Plex web is empty (despite Plex fetching a poster). Maybe some linkage is wrong?

Plex uses image data from a different provider than it used to. They kept getting copyright strikes from some movie companies over hosting and providing the poster to certain movies (The Good, the Bad, and the Ugly). As a result, a lot of posters you see on various metadata sites may not be automatically downloaded.

You can manually pull the poster from TMDB and upload it to your own server though. It shouldn’t be too hard to do this for Sliders.

Thanks. Yes I know but it seems weird to me that a season would be taken down like this.

@anon5074910 you’re the TMDB expert. Do you see what’s going on here?

:slight_smile:

I had a look at this last week when I seen your post and nothing obvious stood out to me. Its also an issue on the plex cloud at https://watch.plex.tv/en-GB/show/sliders where the season 4 poster is defaulting back to the show level poster.

My guess this is a back-end metadata problem the plex team themselves will need to fix.

I agree.

@drzoidberg33 you don’t think you could look at this could you? :smiley:

I’ve been told it’s a takedown request.

Don’t ask me why they don’t request the takedown directly with TMDB :man_shrugging: