Just got an email with that as a subject line. Has Plex really been breached? Do I really need to change my password? The message seems sincere and the links check out to be non-suspicious but I don’t know. If this is true surely many people here can vouch and say “Yeah this is legit”.

I got two emails as well. Same email address and same account

Here the same situation. Did Plex gave an answer on your question?

Same here as well - I received the original notification, changed my password (enabled 2FA as well just in case), and today I receive another breach notice… Is it a new breach or a sort of “confusing reminder” on the previous event?

Hello, and thank you for your reply, but as i told in my last message, that doesnt work, since i have changed my password and reset the access, i cannot access to the plex server on my browser typing the IP (see the joined pictures). [esryseyesry] [dtdfghdfgh] Then i cannot see any claimed or no…

try using http://192.168.1.15:32400/identity instead of https://129.168.1.15:32400/identity (http vs. https)

You’re checking the Plex Web > General settings – not those of the server. Are you accessing those settings via your server’s local IP from the same subnet? → http://192.168.1.15:32400/web

Thank you very much guys, you helped me a lot. I explain : your message made me think about the protocole “http” as ‘JaysPlex7’ told me to, and you told me that i was not on my server itself, to see the good menu. Now it works. For the guys who have the same problem as mine, here is the solution…

[image] flonas33: Make sure that your router has the exception line for the port you are using for Plex. For example : 32400 → TCP/UDP That’s got nothing to do with reclaiming your server. As you’re speaking about remote access and port forwarding… there’s no need for the public port to be 3…

@FordGuy61 FordGuy61 Plex Ninja [image] offby1: That doesn’t work, at least not as far as I can tell. It’s on Synology and I’m going to <synology_hostname>:32400 and while I can sign into my account using “Plex Web” I’m not getting any option to claim the server. That will not work when tryi…

Action required: Important notice of a potential data breach

General Discussions

flonas33 August 26, 2022, 12:13pm 350

Good, that works, thank you, i got something appears.

But there is another problem, i already tryied to find it on my plex page : i dont have my unclaimed server on Plex > General (see the picture below)

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Action required: Important notice of a potential data breach

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