When I click on an actor, Plex loads the bio and photo, but does not load the Movies or TV Shows. Libraries have been made from scratch using the latest Plex metadata agents, and have ‘adult content’ turned off (I read that on these forums). Is there anything I need to do to prepare my libraries? …

Plex Media Server Logs_2022-11-14_22-15-42 2.zip (8.4 MB)

nvidiashield-plexlogs-17-11-22.zip (170.8 KB) Here are the nvidia shield client logs. I reproduced the issue several times before downloading the logs.

Thanks for the report, there’s some pretty interesting and unusual stuff in your logs, so we’ll take a look

Hi @DaveBinM , I don’t suppose you guys have any ideas what may be going wrong? Just an FYI, this is also an issue on app.plex.tv/desktop, so not just on the shield. Therefore like an issue with the server?

Not yet, sorry. With the weekend in there, it’s not left a lot of time to look into it yet.

same thing is happening to me. also, when looking at that page on the web app, at the bottom where it lists filmography, it doesn’t list my server name next to movies that I have. Plex Media Server Logs_2022-11-21_18-57-36.zip (4.4 MB)

Sorry to hear your having the same issue, but glad it’s also not just me - haven’t seen this issue anywhere else…

Hi @DaveBinM , sorry to be a pest but has anyone been able to look at our logs to determine what the issue is?

Actor Credits not loading

General Discussions

DaveBinM December 7, 2022, 9:58pm 14

This is being tracked in Watchlist update and Credits

Topic		Replies	Views
Discover Credits Plex Media Server discover	2	63	May 28, 2023
Latest Version of Plex - Clicking on Actor no longer picks up movies TV shows they are also in Plex Media Server server-nvidia-shield , roku	4	89	February 5, 2023
Actress bio and other metadata not showing Metadata & Adding Files server-windows , android-tv , ios-legacy	7	108	June 10, 2023
Plex is not linking movies on my HDD/Library to their service Metadata & Adding Files library-management	4	70	December 6, 2024
Discover Credits not showing my media libraries Plex Media Server server-windows , discover	15	298	March 3, 2023

Actor Credits not loading

Related topics