Actors and theme music

Server Version#:
Player Version#: latest

Hello,

Got two little issues.

The first is when I add new movies to the library and click on the actor’s photo, it doesn’t aggregate all the actor’s movies together. For example, let’s say I have 10 Tom Cruise’s movies. When I add the 11th one and click on Tom’s photo, it only show that I have only one of his movie instead is showing me all 11.

Second is when I select a tv show, the theme music would be playing. However, there’s one TV show where the theme music doesn’t get played.

How can I fix these issues?

Thanks

As for the actor issue, about 6 months ago or so, plex changed the way it stores people (actors, directors, ect) what you are seeing is because plex is seeing pre-change and post change actors as two different people. You need to refresh the metadata on the entire library in order to update the old records to the new format.

As for theme music that could be several issues.

Refreshing all metadata now.

As for the theme music, maybe I should remove the show and transfer it back in and rescan?

Refreshing metadata worked.

There may be shows for which Plex does not have theme music. You can add your own and/or submit a file if desired.

https://support.plex.tv/articles/201448016-how-do-i-add-theme-music-for-a-tv-show/

Actually it was playing before. I did something which I don’t remember and then the music disappeared.

The only place I’ve seen to configure theme music is at the client level. For example, in Settings → General for Plex Web. I do not see any theme music options at the show or library level.

You could try a Plex Dance for the show, but I do not know if that will help.

Thanks. I will give that a shot.

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