I downloaded the latest version of Plex to install to my desktop computer (running Windows 10 Pro, 64-bit).
One of the reasons I got Plex was because, when using my Roku Ultra device and using their built-in server, when I stream videos from my computer (using Windows built-in DLNA), any video files that are in the .mkv format with DTS audio won’t play back the audio, only the video.
Evidentially, Roku will only “pass through” DTS audio and not decode it.
Well, after installing Plex on my computer and then using my Roku device with the Plex app, all seemed good at first; I was able to stream .mkv files from my computer with a DTS audio track and all played well. Then…
Now, when I add new videos and put the files in the video folder (C:\Users\ [Profile Name]\ Videos), the new videos won’t show up.
On my computer, when I open up Plex (which opens in a browser), I make sure that in the Settings that it Automatically Updates my library whenever anything new is added to it. I Add new videos…but it doesn’t work, it won’t Update.
When I saw the word “naming”, what I tried first was to just go to that .mkv file I mentioned with the DTS audio track; I right-clicked on it and chose to re-name it (I gave it a simple, plain name).
The Library got re-scanned, and poof, it showed up.
But I take it that in your reply, that’s not what you really meant. I went to the link you provided (very informative), and in your reply you state, “make sure to create a library of the type ‘Other Videos’ instead of ‘Movies’ or ‘TV Shows’.”.
Creating these Libraries…is this done in the Plex program (which launches in a web browser)? Or do I just go to C:\Users\ [Profile Name]\ Videos, and then within the Videos folder create these additional folders named “Movies”, “TV Shows”, or “Other Videos”?
But yes, I think all of this just comes down to naming. Like a line from the article says that you gave a link to, “Plex’s scanners are generally quite robust and can often do a good job even with content that doesn’t follow the naming recommendations. However, there are times where the scanners may need some help…”.
