Server Version#: 1.19.1.2645
Player Version#:1.8.1.1186-035e2083
I have been trying to add a bunch of music videos to my server and have followed the guidelines for making a Global folder with the proper naming conventions and folders. However, every time I add new content and refresh the artist’s metadata, I get both a working thumbnail and a duplicate empty thumbnail that says “Conversion failed. The transcoder exited due to an error.”
Any thoughts on what I’m doing wrong??
