The new app only has “High” “Medium” and “Low” settings for download quality. This may be find for some but one size does not fit all. Please re-add the capability to set the specifics of the download quality. Hide these with an “advanced” section if need be but the “you get what you get” mystery approach is craptacular
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This was already on the list of items which are missing to be added later. See features in this post.
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It’s been 4 months. Your public release still doesn’t show the actual quality. Also your documentation downs have what those terms actually mean. Just a hey low is 480 -.7 mbs, med is 720 2mbs, high is 1080 8mbs.
How hard is that to just put out. I get your trying something new. But plex users are nerd and geeks. Data maters.
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the ‘quality’ settings do absolutely nothing, and a download i did for my kids increased in size from the original 7.2gb 4k video to a 7.7gb 4k file, for a several year old tablet that is just a few pixels over a 1080p screen
I’d love to be able to help, but I’m just another user, like yourself. It would probably be best if you created a separate forum post (tagged appropriately with iOS, Android, or both) and detailed your problem. What you did, what you did it with, what you expected to happen, what actually happed, that kind of stuff.
But, per my post above, advanced download features are on Plex’s list of things to do.
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that’s great but the options now DO NOT function
regardless of quality setting it downloads the same size(even larger than original)/resolution video…
Right, which is why I suggested you create your own forum thread about it.
It would likely get more eyes on it because this thread has been marked as solved. That’s because the original question has been answered (Where are the advanced settings for download quality? Planned but not implemented yet).
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fair, i found another more recent thread and posted in that, thanks
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Do you mind sharing where? I just came to the forums to ask about this setting and if it could be explained more.
This article (https://support.plex.tv/articles/download-ios-android/) leaves a lot to be desired when explaining the settings here. I have an iPad Pro, and I have zero idea what “low/medium/high” quality actually means.
Also, this paragraph is a lie: " Will the app continue to download media if the device goes to sleep or the screen saver activates?
No. File transfers cannot work if the app is moved to the background such as when the screen turns off or the device goes to sleep. The app must be running in the foreground. If the app is on the “Items” tab of the “Downloads” library, the app will actively keep the device awake and continue to download media to your device."
My iPad Pro’s screen goes idle with the download page open and downloads actively going.
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Noticed something interesting… the L/M/H quality settings appear set to target a specific output file size, rather than encoding bitrate/resolution.
A 30-minute TV Episode and a 2-hour movie both come in at ~500Mb with Low, and they both also come in at ~4-5Gb with Medium (which sucks when the original TV episode’s file size was 3Gb). If a movie (at least only seen this with movies and at Low quality) can’t hit the target file size it fails to start processing with a Decision Error. These results were all with 4k sources.
This is with HEVC encoding enabled.
This is ok for movies on an iPad, where a 5Gb output file still looks pretty good, but terrible for TV episodes where a season or two will drain your storage space on Medium really quickly.
IMO L/M/Q shouldn’t be targeting an output size, they should be targeting a bitrate & resolution and let the final size fall where it may. If we can’t have granular control (I understand it’s “coming”), this would be a better way of handling it.
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+1
At least let us know what low, medium and high actually means and if it is possible to control these. Also, if a video is converted to a larger size than the original it should prefer the original and drop the converted one in my opinion.
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