Advanced user restrictions not available with lifetime Plex Pass

Plex Media Server
1

Server Version#: 1.24.3.5033
Player Version#: all

When trying to edit the user restrictions on a managed user the GUI only shows the basic drop down allowing the 5 preselected groupings. It had worked in the past as the kids account was set to only show movies with certain labels but that option does not show up now. I have had a lifetime Plex pass for several years and the Web GUI does reflect this. It does not seem to be honoring the previous setting anymore either

2

You can only use the custom restrictions if you set the restriction profile for this user to “none”.

3

Thanks. That was the issue. I’m curious why, when I went in to manage it, It didn’t show the advanced options since I had set it up with the advanced restrictions before?