After update to 1.23.2, server shows twice in the web app server list

Server Version#:1.23.2
Player Version#:any

After updating the server to this version, The server name shows twice in the server list in the web app. The first name is offline making any existing pinned libraries show as offline. A second server with the same name has appeared, and is online so users only need to unpin the old libraries and pin the new and all is OK. Permission for which libraries are avail to which users is kind of a mess.

The app keeps trying to connect to the first entry without success.

@Gary_Beaty can you message me your server logs. (click on my username/avatar to message)

Sent the file earlier. Did you receive it? Thanks

I’m having the same issue. I have since updated to version 1.23.5.4862. I’ve performed a windows cleanup and a complete removal of browser cache and history files. If there is a fix, please put it up where we can see it. Thanks!

One of the servers is real, one is false. I communicated with “BigWheel” at Plex who deleted the phantom server in the database at plex. Best direct your inquiry to him.

Thanks!

I’m having the same issue. I have attached the server log zip file for you to do your magic.

Plex Media Server Logs_2021-08-07_12-34-02.zip (3.5 MB)

Thanks!

See Notice: Users running the Windows version of Plex Media Server

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.