After upgrading movie quality, it shows both instead of the new one

[FordGuy61]

1. Scan the library.
2. Empty Trash.
3. Clean Bundles.

If that does not work, then perform the full Plex Dance.

The Plex Dance ™

The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…