Hello. I´ve just installed the new Plex server version 1.40.5.8921 and all the agents are gone. And I can’t add them. I have no option to add them on the agent section. Please, could you help me ?

If your server is Android TV (nVidia Shield), then there is no way to re-add them; they’ve been permanently disabled. This change will come to other servers as well. Plex has repeatedly claimed that they’ll have a replacement before they disable things (which makes you wonder why bother disabling th…

On Windows 10. Sorry, I read that the way to add the agents changed and now it’s needed to do for each library. I solved it doing a rollback on the version, and now it’s working as expected. There’s a bug on the new version about this.

Not as ominous as you think… I heard there were some special circumstances when it came to the SHIELD (but no further details). [image] Plex Fireside in the Forum 2024 General Discussions Let’s talk about metadata agents, audiobooks, and server in general! I have a feelin…

I feel you might be talking about some different aspect. Where exactly where you trying to add/set a different agent?

All that I know is that I install the new server version. After that I added a movie to my library and it was not recognized. I tried to refresh the metadata and the option was not available. Up to now, the agents where on the agent menu itself and there is where you can manage them. Right now, this…

At some point, Plex had been pushing for users to upgrade their libraries to use the current-generation Plex agents. When you did that, you can no longer pick one of the legacy agents as an alternative source within the same library. If you’re having trouble matching a movie or show, you could inst…

Yep, that’s clear and this is how it’s working on version 1.40.5.8897-e5987a19d. Nevertheless and according with my first post, this is not working on version 1.40.5.8921

Agents Disappeared

General Discussions

tom80H August 31, 2024, 8:07am 4

Not as ominous as you think…
I heard there were some special circumstances when it came to the SHIELD (but no further details).

Topic		Replies	Views
Missing Agents Plex Media Server server-nvidia-shield	7	251	December 25, 2024
Nvidia Shield 2017 No agents shows up Plex Media Server server-nvidia-shield	7	69	November 2, 2025
Missing Plex Agents Plex Media Server server-unraid	3	720	August 16, 2021
Plex agent disappeared from Agents list Plex Media Server server-synology	1	68	September 24, 2022
Plex Movie Agent is Missing Metadata & Adding Files server-linux	3	109	July 1, 2022

Agents Disappeared

Related topics