Agents for TV Shows Confusion + TV Show Ratings?

  1. I am confused about two Agent subsections for Shows:


    If I select the TheTVDB, then both TheTVDB, and “The Movie Database” are allowed agents. Conversely, if I select “The Movie Database” then again, both TheTVDB, and “The Movie Database” are allowed agents.
    What is the purpose of the two subsections?

  2. I would like to have ratings for my TV shows. Some time ago, I installed the “Open Movie Database” agent to get IMDB ratings. However, several shows never showed any ratings and this even worse now (maybe because the agent back-end API has been disconnected?).
    How can I get TV Show ratings now? Preferably IMDB, but anything is better than nothing…

TIA!

I cannot really comment on the “Open Movie Database” agent… never seen/used it.

As for your 1st question:
You need to read it like this…

  1. There’s 3 Agents for libraries of type “Shows”
    • Personal Media Show
    • TheTVDb
    • The Movie Database
  2. Each of those agents has a set of available Sources. In the settings for each agent you can select which sources should be used an in what sequence (priority).
    This can be helpful if you have a lot of shows with poor/incomplete metadata in the main source.

@Tom80H, thank you for your answer, but I am still confused about the different Agents vs. Sources. The Agents have themselves as Sources?

Which Agents will be used for “Shows”? Will all 3 (Personal Media Shows, TheTVDb, The Movie Database) be used for “Shows”? In what order?

What is the purpose of different Agents when TheTVDb & The Movie Database Agents both contains TheTVDb & The Movie Database Sources? Each Agent has the same info…??

Apart from the “Open Movie Database” agent, how do I get ratings for my “Shows”? Currently about 80% of my Shows have no ratings.

When you setup your tv-show type library, you can pick what agent is being used (Advanced tab). You can also change that later which will apply to all subsequently added shows.

If you use the agents out-of-the-box, they don’t cross-source themselves. That doesn’t mean you cannot do that. If you end up configuring the same way, you might indeed end up with the same results. As long as the sources are not checked, this source is not used when collecting the metadata for your media.
I would argue that checking all sources is not necessarily helpful and can actually cause more trouble.

Not sure what’s wrong with your shows or if that is super-special ones.
I have configured my library to use the TheTVDb agent and all my shows got a critic rating (usually showing as a percentage on the show and episode level).
Here’s an example:

  1. TV Show w/ critic rating on the library page

  2. TV Show w/ critic rating on the show’s details page

  3. Episode w/ critic rating on episode’s details page

@tom80H, Thank you again for your explanation. That makes sense now. I made sure that I selected TheTVDb for shows, unchecked “Open Movie Database” and changed the order. I now have this:

.
(Is this the “best” priority order to get the Show ratings?)
I then went to “TV Shows” and did a “Refresh All Metadata”.

Many shows then got ratings but they were still missing for 10 shows. I had to manually refreshed the Metadata for those shows and it worked for all but 2 shows (sorted by critics rating):


Not sure why it fails for those 2?

If I sort by “rating” instead, only two shows have a “rating”:

.
Thus, it appears that the agent mainly pulls “critics rating” rather than “rating” except for those 2 shows?

  1. How is “rating” determined?
  2. What determines which rating type (“critics rating” vs. “rating”) is pulled?
  3. Can we select which type is shown in Plex?
  4. Where does the Agent get the ratings from (if I look at a show on www.thetvdb.com, no rating is shown at all).
  5. I guess that there is no way to get IMDB ratings for TV-shows?

p.s. Why does your rating on the show’s details page show below the title while mine shows to the far right?

I am using Plex Server Version 1.14.1.5488
Chrome (Version 84.0.4147.105 (Official Build) (64-bit)) Browser
WIN7 (64-bit)

as for #1-#3

  • critic rating (or audience rating which is currently also available for movie libraries) is the rating Plex obtains from its online sources.
  • rating is the rating you assigned to a show / season yourself.

as for #4 and #5

I’m actually not sure; it could actually be information from IMDb for what it’s worth. Depends on Plex’ deal with IMDb and what metadata they’re allowed to use.

That’s a super outdated version that has been released in late 2018. You might want to consider updating your server (latest public release is 1.19.5, current beta is 1.20.0).
That’s probably also the explanation why the layout is slightly different.

1 Like

I updated, but it made no difference. The Rating i still shown to the far right (Also in Firefox).

Looks like this is an update / difference between the versions of Plex web used in the hosted version (http://app.plex.tv/desktop) vs. the version bundled with your PMS (e.g. http://127.0.0.1:32400/web if the PMS is running on the machine from which you’re accessing it… using the local IP otherwise).

@tom80H

Why is there this difference beetwen Plex Web app hosted version and the bundled local Plex version?

I believe I’ve been reading that the hosted version is the “latest and newest” for everybody who wants to go there while the version bundled with your Plex Media Server installation is considered “stable”.
The PMS release notes will have a note if it’ll update the bundled version of Plex Web.

If I haven’t missed an announcement, the last update to the bundled version came with PMS v1.20.0.3125 when Plex Web was update to 4.34.4. The hosted version of Plex Web is v4.44.1

I don’t think there’s a specific predetermined pattern that the bundled version is always 10 minor versions behind… you’ll depend on Plex to decide when they update the bundled version

Thank you for your explanation. :wink: Understand it now.

So hopefully they will update the bundled version anytime soon.

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